Gaming is entertainment — it should never cause stress or financial hardship. bt99 is committed to providing a safe and enjoyable experience every time you play.
6 Core Principles We Prioritize at bt99
Bt99 believes an informed player is a safe player. Understanding how gaming works and recognizing its risks is the first step toward responsible gaming.
Only play with money you can afford to lose. Never use funds set aside for rent, food, or other essential expenses.
Decide how much time you'll spend gaming before you start. Always put family, work, and your social life ahead of gaming.
Gaming is entertainment, not a source of income. Chasing losses with more bets is a warning sign of harmful behavior.
Bt99 is strictly for users aged 18 and above. Please make sure no minors can access games through your device or account.
If you're struggling to control your gaming, seek help immediately. bt99's support team and self-exclusion tools are always here for you.
Bt99 offers a range of effective tools to help you stay in control of your gaming experience
Set a maximum limit on how much you can deposit within a given time period.
Decide in advance the maximum amount you are willing to lose over a given period.
Set a limit on how long you play in one go, and take regular breaks.
Take a short break. Pause your account for anywhere between 24 hours and up to 6 weeks.
Close your account long-term or permanently. This is the most powerful protection tool available.
Check your gaming stats regularly — how long you've played, how much you've won or lost.
If you notice the following signs, there is a risk of gaming addiction — get help right away.
Borrowing money to gamble, using funds meant for daily expenses on gaming, or lying to cover up gaming activity.
Chasing losses with the mindset of "I'll win it back this time" and being unable to stop.
Spending more time gaming instead of being with family and friends.
Feeling restless or irritable when not gaming, or constantly thinking about gaming.
Hiding your gaming habits from family or lying about how long you have been playing.
If you answer "Yes" to 3 or more of the questions below, you should seek professional support.
Are you spending more than you've budgeted for gaming?
After a loss, do you place more bets trying to win back what you lost?
Are your family or friends concerned about your gaming habits?
Do you feel restless or irritable when you're not gaming?
Is gaming affecting your work, studies, or relationships?
Have you tried to cut back or stop gaming but couldn't?
Have you continued gaming even when facing financial difficulties?
If 3 or more answers are Yes: Please contact bt99 support or use the self-exclusion tool.
Responsible gaming at bt99 isn't about restrictions — it's a positive mindset for keeping gaming genuinely fun. Follow these guidelines and every session will stay enjoyable.
Set a Budget — Before you start playing, set a maximum amount in BDT you are willing to spend and stick to it.
Set a Time Limit — Decide in advance how long you will play each day. Use an alarm or timer to keep track.
Take a Break — Take a break of at least 10–15 minutes every hour. Get up, drink some water, and stretch.
Don't play when you're tired or emotionally distressed — During this time, there is a higher risk of making poor decisions.
Do not play while under the influence of alcohol — Substance use impairs judgment and significantly increases the risk of overspending.
Do not share your login credentials — Never share your account with anyone else, including family members.
Never do this: Never chase your losses by placing bigger bets. It's the most common mistake — and the fastest way to lose even more.
Ask yourself these questions before each gaming session:
If all the checkboxes are ticked, you are gaming responsibly.
Frequently Asked Questions on Responsible Gaming
If you feel that gaming is having a negative impact on your life, don't wait — take action today. Use bt99's self-exclusion tools and seek professional support.
Bt99's support team is available 24/7. Reach out via live chat and let us know you need responsible gaming assistance — we'll respond right away.
Keep in Mind: Asking for help is a sign of courage, not weakness. Think about your family and your future.
At bt99, we want every session to be a positive one. Use our responsible gaming tools to keep your experience safe and enjoyable.
18+ only. For adults only. Terms and Conditions | Privacy Policy